Welcome to OROVIX. By accessing our website and placing an order, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. General Information
OROVIX is an online-based shop in Bangladesh providing trending gadgets and lifestyle products. All services are subject to availability and applicable policies.
2. Product Information
We try our best to provide accurate product descriptions, images, and specifications. However:
- Slight variations in color or design may occur
- Product packaging may differ due to supplier changes
These minor differences will not be considered defects.
3. Pricing & Availability
- All prices are listed in Bangladeshi Taka (৳)
- Prices may change at any time without prior notice
- Products are subject to availability
We reserve the right to cancel any order if a product is out of stock or due to pricing errors.
4. Order Policy
- Customers must provide accurate name, address, and contact number
- Orders are confirmed via phone call or WhatsApp
- OROVIX reserves the right to cancel suspicious or unverified orders
5. Payment Terms
We offer the following payment options:
- Cash on Delivery (COD)
- bKash, Nagad, Rocket, Upay
- Online Bank Transfer
Full or partial advance payment may be required for certain orders.
6. Shipping & Delivery
Delivery is handled through third-party courier services. Estimated delivery time:
- Inside Dhaka: 24–48 hours
- Outside Dhaka: 24–72 hours
Delivery delays may occur due to external factors beyond our control.
7. Return & Refund
- Customers must report any issue within 24 hours of receiving the product
- Product must be unused and in original condition
Returns are not applicable for:
- Change of mind
- Used or damaged products by customer
Refund or replacement will be processed after verification.
8. User Responsibilities
By using our website, you agree:
- Not to misuse or attempt to harm the website
- Not to provide false or misleading information
- To comply with all applicable laws
9. Limitation of Liability
OROVIX will not be responsible for:
- Delays caused by courier services
- Minor product variations
- Any indirect or consequential damages
10. Privacy
Your personal information is handled according to our Privacy Policy. We ensure your data is protected and not misused.
11. Changes to Terms
OROVIX reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website means you accept those changes.
12. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
📍 Address: Uttarkhan, Uttara, Dhaka 1230
📲 WhatsApp: +8801841958636
📧 Email: orovixbd@gmail.com
🌐 Website: www.orovixbd.com
OROVIX – Smart Shopping, Easy Life